U.S. Department of Labor Employee Benefits Security Administration
EBSA Benefits Advisors
Benefits Advisors help workers and families understand and resolve problems with many private-sector retirement and health benefit plans.
Worker, retiree, or family member with a private employment-benefit issuePlan participant or beneficiary
Entitlement facts
Benefit type
Benefits counseling. Individual guidance that helps people understand, claim, or resolve problems involving benefits or benefit plans. Taxonomy definition →
What it unlocks
Free information, complaint intake, and informal assistance recovering benefits or obtaining required plan information when federal employee-benefit law applies.
Who qualifies
Worker, retiree, or family member with a private employment-benefit issue; Plan participant or beneficiary
Requirements
The question generally must concern an employment-based plan under EBSA jurisdiction. Government plans, church plans, individual insurance, and other arrangements may be outside ERISA or referred elsewhere.
How to activate
Submit the online intake or call EBSA, provide plan and employer details plus relevant documents, and work with the assigned advisor.
Cost basis
No-cost access. The core benefit has no required payment, purchase, deposit, paid membership, or pre-existing paid-product relationship under the captured terms.
Cost and fees
No fee for advisor assistance. EBSA cannot provide private legal representation or guarantee recovery.
Geography
US
Personalization
Published eligibility is not described as individually targeted.
EVIDENCE / 1 SOURCE
Eligibility is conditional, not guaranteed.
Check the provider's final terms immediately before applying, depositing funds, spending, or changing a paid relationship.