{"id":"dol-ebsa-benefits-advisors","name":"EBSA Benefits Advisors","provider":"U.S. Department of Labor Employee Benefits Security Administration","entitlement_type":"benefits-counseling","entitlement_type_label":"Benefits counseling","entitlement_type_context":{"definition":"Individual guidance that helps people understand, claim, or resolve problems involving benefits or benefit plans.","domain":"rights-and-assistance","archetype":"support-service","agent_instruction":"Describe the counseling as assistance, not as guaranteed approval for the underlying benefit."},"summary":"Benefits Advisors help workers and families understand and resolve problems with many private-sector retirement and health benefit plans.","benefit":{"description":"Free information, complaint intake, and informal assistance recovering benefits or obtaining required plan information when federal employee-benefit law applies.","estimated_value_usd":null},"discovery":{"focus":"public-service","has_estimated_dollar_value":false},"access":{"relationships":["Worker, retiree, or family member with a private employment-benefit issue","Plan participant or beneficiary"],"requirements":"The question generally must concern an employment-based plan under EBSA jurisdiction. Government plans, church plans, individual insurance, and other arrangements may be outside ERISA or referred elsewhere.","activation":"Submit the online intake or call EBSA, provide plan and employer details plus relevant documents, and work with the assigned advisor.","cost_basis":"no-cost","cost_basis_label":"No-cost access","cost_basis_context":{"classification":"free","definition":"The core benefit has no required payment, purchase, deposit, paid membership, or pre-existing paid-product relationship under the captured terms.","agent_instruction":"Still disclose optional add-ons, transportation, parking, replacement charges, taxes, capacity, and eligibility conditions found in fees or requirements.","variation_patterns":null,"does_not_mean":null},"fees":"No fee for advisor assistance. EBSA cannot provide private legal representation or guarantee recovery.","personalized":false,"regions":["US"],"expires":null},"status":"verified","last_checked":"2026-08-04","claim_url":"https://www.askebsa.dol.gov/WebIntake/Home.aspx?submit=Submit+a+Complaint","source_url":"https://www.dol.gov/agencies/ebsa/about-ebsa/about-us/what-we-do","source":{"primary_url":"https://www.dol.gov/agencies/ebsa/about-ebsa/about-us/what-we-do","evidence":[{"source":"U.S. Department of Labor Employee Benefits Security Administration","url":"https://www.dol.gov/agencies/ebsa/about-ebsa/about-us/what-we-do","kind":"provider","checked_at":"2026-08-04"}]},"parent":null,"coverage":{"level":"national","family":"legal-and-consumer-help","jurisdiction":"United States","maturity":"direct"},"web_url":"/benefits/dol-ebsa-benefits-advisors","taxonomy":{"version":"1.0","url":"/api/v1/taxonomy"}}