All benefits/National Domestic Violence Hotline

ENTITLEMENT / NATIONAL-DOMESTIC-VIOLENCE-HOTLINE

National Domestic Violence Hotline

Trained advocates provide free, confidential, 24-hour support by phone, live chat, and text to people affected by relationship abuse and to people supporting them.

Person experiencing relationship abuseFriend, family member, or other person seeking domestic-violence guidance

Entitlement facts

Benefit type: Community program. A locally or regionally administered public or nonprofit service program, often with defined geographic and eligibility rules. Taxonomy definition →
What it unlocks: Trauma-informed crisis support, personalized safety planning, education about abuse and healthy relationships, and referrals to shelters, legal help, counseling, health care, financial resources, and other local services, with language and accessibility options.
Who qualifies: Person experiencing relationship abuse; Friend, family member, or other person seeking domestic-violence guidance
Requirements: Anyone in the United States affected by or concerned about relationship abuse may contact the service; no income, insurance, documentation, police report, or formal diagnosis is required. A person in immediate danger should call 911 when it is safe to do so.
How to activate: Call 800-799-SAFE (7233), text START to 88788, or open live chat at TheHotline.org. Consider using a safer device and reviewing the site's quick-exit and digital-safety guidance if an abusive person may monitor communications.
Cost basis: No-cost access. The core benefit has no required payment, purchase, deposit, paid membership, or pre-existing paid-product relationship under the captured terms.
Cost and fees: Hotline advocacy is free, but ordinary carrier message or data charges may apply. The Hotline does not provide emergency dispatch, direct cash, hotel or transportation vouchers, legal representation, shelter placement guarantees, or ongoing therapy; referred services set their own availability and fees.
Geography: US, Phone, text, and online access
Personalization: Published eligibility is not described as individually targeted.

EVIDENCE / 1 SOURCE

Eligibility is conditional, not guaranteed.

Check the provider's final terms immediately before applying, depositing funds, spending, or changing a paid relationship.

01National Domestic Violence Hotlineprovider↗

MACHINE RECORD

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  "id": "national-domestic-violence-hotline",
  "name": "National Domestic Violence Hotline",
  "provider": "National Domestic Violence Hotline",
  "entitlement_type": "community-program",
  "entitlement_type_label": "Community program",
  "entitlement_type_context": {
    "definition": "A locally or regionally administered public or nonprofit service program, often with defined geographic and eligibility rules.",
    "domain": "community-services",
    "archetype": "direct-program",
    "agent_instruction": "Check jurisdiction, intake, eligibility, capacity, schedule, and whether the record represents a direct provider or referral route."
  },
  "summary": "Trained advocates provide free, confidential, 24-hour support by phone, live chat, and text to people affected by relationship abuse and to people supporting them.",
  "benefit": {
    "description": "Trauma-informed crisis support, personalized safety planning, education about abuse and healthy relationships, and referrals to shelters, legal help, counseling, health care, financial resources, and other local services, with language and accessibility options.",
    "estimated_value_usd": null
  },
  "discovery": {
    "focus": "public-service",
    "has_estimated_dollar_value": false
  },
  "access": {
    "relationships": [
      "Person experiencing relationship abuse",
      "Friend, family member, or other person seeking domestic-violence guidance"
    ],
    "requirements": "Anyone in the United States affected by or concerned about relationship abuse may contact the service; no income, insurance, documentation, police report, or formal diagnosis is required. A person in immediate danger should call 911 when it is safe to do so.",
    "activation": "Call 800-799-SAFE (7233), text START to 88788, or open live chat at TheHotline.org. Consider using a safer device and reviewing the site's quick-exit and digital-safety guidance if an abusive person may monitor communications.",
    "cost_basis": "no-cost",
    "cost_basis_label": "No-cost access",
    "cost_basis_context": {
      "classification": "free",
      "definition": "The core benefit has no required payment, purchase, deposit, paid membership, or pre-existing paid-product relationship under the captured terms.",
      "agent_instruction": "Still disclose optional add-ons, transportation, parking, replacement charges, taxes, capacity, and eligibility conditions found in fees or requirements.",
      "variation_patterns": null,
      "does_not_mean": null
    },
    "fees": "Hotline advocacy is free, but ordinary carrier message or data charges may apply. The Hotline does not provide emergency dispatch, direct cash, hotel or transportation vouchers, legal representation, shelter placement guarantees, or ongoing therapy; referred services set their own availability and fees.",
    "personalized": false,
    "regions": [
      "US",
      "Phone, text, and online access"
    ],
    "expires": null
  },
  "status": "verified",
  "last_checked": "2026-08-04",
  "claim_url": "https://www.thehotline.org/",
  "source_url": "https://www.thehotline.org/",
  "source": {
    "primary_url": "https://www.thehotline.org/",
    "evidence": [
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        "source": "National Domestic Violence Hotline",
        "url": "https://www.thehotline.org/",
        "kind": "provider",
        "checked_at": "2026-08-04"
      }
    ]
  },
  "parent": null,
  "coverage": {
    "level": "national",
    "family": "health-and-counseling",
    "jurisdiction": "United States",
    "maturity": "direct"
  },
  "web_url": "/benefits/national-domestic-violence-hotline",
  "taxonomy": {
    "version": "1.0",
    "url": "/api/v1/taxonomy"
  }
}

View JSON ↗

National Domestic Violence Hotline

Entitlement facts

Eligibility is conditional, not guaranteed.

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