{"id":"salt-lake-library-digital-navigators-hotspots","name":"Salt Lake Library Digital Navigators and Hotspots","provider":"Salt Lake City Public Library","entitlement_type":"library-benefit","entitlement_type_label":"Library benefit","entitlement_type_context":{"definition":"A specific digital, physical, educational, technology, cultural, or accessibility service offered through a library system.","domain":"libraries","archetype":"included-perk","agent_instruction":"Verify card type, local eligibility, inventory, loan period, reservations, fines, replacement costs, age, and branch-specific availability."},"summary":"The City Library offers free English- and Spanish-language Digital Navigator help and lends Wi-Fi hotspots to eligible cardholders for two weeks.","benefit":{"description":"Receive one-on-one digital-skills and connectivity help or borrow an available mobile hotspot without a commercial subscription.","estimated_value_usd":null},"discovery":{"focus":"public-service","has_estimated_dollar_value":false},"access":{"relationships":["Salt Lake City Library Digital Navigator client","Eligible City Library hotspot borrower"],"requirements":"For navigation help, complete the current intake or call; for hotspot lending, follow card, age, account-tenure, good-standing, identification, agreement, checkout, two-week loan, return, replacement, availability, coverage, and acceptable-use rules.","activation":"Call or submit the Digital Navigator intake form for an appointment, or place a hotspot hold and complete checkout at a library location.","cost_basis":"no-cost","cost_basis_label":"No-cost access","cost_basis_context":{"classification":"free","definition":"The core benefit has no required payment, purchase, deposit, paid membership, or pre-existing paid-product relationship under the captured terms.","agent_instruction":"Still disclose optional add-ons, transportation, parking, replacement charges, taxes, capacity, and eligibility conditions found in fees or requirements.","variation_patterns":null,"does_not_mean":null},"fees":"Digital Navigator help and eligible hotspot lending are free; damage, loss, late return, printing, optional services, and other equipment may cost extra.","personalized":false,"regions":["US","Salt Lake City, Utah","Salt Lake County, Utah"],"expires":null},"status":"verified","last_checked":"2026-08-04","claim_url":"https://services.slcpl.org/digital-navigators","source_url":"https://services.slcpl.org/digital-navigators","source":{"primary_url":"https://services.slcpl.org/digital-navigators","evidence":[{"source":"Salt Lake City Public Library","url":"https://services.slcpl.org/digital-navigators","kind":"provider","checked_at":"2026-08-04"}]},"parent":null,"coverage":{"level":"local","family":"digital-inclusion","jurisdiction":"Salt Lake City and Salt Lake County, Utah","maturity":"direct"},"web_url":"/benefits/salt-lake-library-digital-navigators-hotspots","taxonomy":{"version":"1.0","url":"/api/v1/taxonomy"}}