{"id":"nyc-big-apple-connect","name":"Big Apple Connect","provider":"New York City Office of Technology and Innovation","entitlement_type":"government-benefit","entitlement_type_label":"Government benefit","entitlement_type_context":{"definition":"A government-funded or administered benefit, service, coverage program, assistance program, or public access route.","domain":"public-benefits","archetype":"direct-program","agent_instruction":"Identify the administering jurisdiction and disclose income, household, age, disability, immigration, residence, renewal, fee, and capacity rules that apply."},"summary":"Residents of participating NYCHA developments can receive home broadband, equipment, and basic cable through the city program.","benefit":{"description":"No-cost home internet service up to the program speed, a modem and router, and basic cable at participating NYCHA developments.","estimated_value_usd":null},"discovery":{"focus":"public-service","has_estimated_dollar_value":false},"access":{"relationships":["Resident of a participating NYCHA development"],"requirements":"Live in a participating NYCHA development and enroll with the provider assigned to that development. Equipment, installation, and service terms are provider-specific.","activation":"Check development eligibility and call the listed Optimum or Spectrum enrollment number.","cost_basis":"no-cost","cost_basis_label":"No-cost access","cost_basis_context":{"classification":"free","definition":"The core benefit has no required payment, purchase, deposit, paid membership, or pre-existing paid-product relationship under the captured terms.","agent_instruction":"Still disclose optional add-ons, transportation, parking, replacement charges, taxes, capacity, and eligibility conditions found in fees or requirements.","variation_patterns":null,"does_not_mean":null},"fees":"Core program service and included equipment are free; optional upgrades and add-ons cost extra.","personalized":false,"regions":["US","New York City and New York State"],"expires":null},"status":"verified","last_checked":"2026-08-04","claim_url":"https://portal.311.nyc.gov/article/?kanumber=KA-03558","source_url":"https://portal.311.nyc.gov/article/?kanumber=KA-03558","source":{"primary_url":"https://portal.311.nyc.gov/article/?kanumber=KA-03558","evidence":[{"source":"NYC 311","url":"https://portal.311.nyc.gov/article/?kanumber=KA-03558","kind":"provider","checked_at":"2026-08-04"},{"source":"NYC Mayor's Office","url":"https://www.nyc.gov/mayors-office/news/2025/09/mayor-adams-extends--big-apple-connect--program--continues-to-pr","kind":"provider","checked_at":"2026-08-04"}]},"parent":null,"coverage":{"level":"local","family":"digital-inclusion","jurisdiction":"New York City and New York State","maturity":"direct"},"web_url":"/benefits/nyc-big-apple-connect","taxonomy":{"version":"1.0","url":"/api/v1/taxonomy"}}