{"id":"memphis-public-libraries-cardholder-benefits","name":"Memphis Public Libraries Cardholder Benefits","provider":"Memphis Public Libraries","entitlement_type":"library-access","entitlement_type_label":"Library access","entitlement_type_context":{"definition":"Eligibility for a public or specialized library card, collection, lending network, or accessible library service.","domain":"libraries","archetype":"access-program","agent_instruction":"Check residence, work, school, property, age, disability, card type, good-standing, lending, reservation, and service-area rules."},"summary":"Memphis Public Libraries cardholders can use a city-specific mix of digital and physical benefits. Current highlights include physical and digital borrowing, e-books and audiobooks, research and learning services, public computers, Library of Things kits, 901 Pass integration, free drop-in notary service at Central Library subject to schedule, identification, language, and document limits, free LINC 2-1-1 community-resource referrals and library social workers for utilities, food, housing, benefits, mental health, and other needs.","benefit":{"description":"No-additional-cost access to physical and digital borrowing, e-books and audiobooks, research and learning services, public computers, Library of Things kits, 901 Pass integration, free drop-in notary service at Central Library subject to schedule, identification, language, and document limits, free LINC 2-1-1 community-resource referrals and library social workers for utilities, food, housing, benefits, mental health, and other needs.","estimated_value_usd":null},"discovery":{"focus":"public-service","has_estimated_dollar_value":false},"access":{"relationships":["Eligible Memphis Public Libraries cardholder"],"requirements":"Residents and property owners in Memphis, Lakeland, and unincorporated Shelby County, plus certain local students and long-term medical residents, qualify free under current identification rules; East Shelby has a limited county-resident card. Specific licensed resources, passes, loan limits, age rules, availability, and in-person verification vary.","activation":"Apply for or verify a library card, then use the card number and PIN online or check out physical benefits through a branch.","cost_basis":"no-additional-cost","cost_basis_label":"Included with a qualifying relationship","cost_basis_context":{"classification":"included","definition":"The benefit adds no separate charge, but the user must already have an eligible card, account, insurance plan, library card, membership, employment, or similar relationship that may itself cost money.","agent_instruction":"Say included or no additional cost, not universally free, and name the qualifying relationship.","variation_patterns":null,"does_not_mean":null},"fees":"No card fee for eligible residents; nonresident, replacement, printing, damage, or lost-item charges may apply.","personalized":false,"regions":["US","Memphis, Tennessee"],"expires":null},"status":"verified","last_checked":"2026-08-04","claim_url":"https://www.memphislibrary.org/start-here/","source_url":"https://www.memphislibrary.org/start-here/","source":{"primary_url":"https://www.memphislibrary.org/start-here/","evidence":[{"source":"Memphis Public Libraries","url":"https://www.memphislibrary.org/start-here/","kind":"provider","checked_at":"2026-08-04"},{"source":"Memphis Public Libraries","url":"https://www.memphislibrary.org/notary-services/","kind":"provider","checked_at":"2026-08-04"},{"source":"Memphis Public Libraries","url":"https://www.memphislibrary.org/linc-2-1-1/","kind":"provider","checked_at":"2026-08-04"}]},"parent":null,"coverage":{"level":"local","family":"libraries","jurisdiction":"Memphis, Tennessee","maturity":"direct"},"web_url":"/benefits/memphis-public-libraries-cardholder-benefits","taxonomy":{"version":"1.0","url":"/api/v1/taxonomy"}}