{"id":"disaster-distress-helpline","name":"Disaster Distress Helpline","provider":"Substance Abuse and Mental Health Services Administration","entitlement_type":"government-benefit","entitlement_type_label":"Government benefit","entitlement_type_context":{"definition":"A government-funded or administered benefit, service, coverage program, assistance program, or public access route.","domain":"public-benefits","archetype":"direct-program","agent_instruction":"Identify the administering jurisdiction and disclose income, household, age, disability, immigration, residence, renewal, fee, and capacity rules that apply."},"summary":"A national hotline provides round-the-clock crisis counseling for emotional distress related to natural or human-caused disasters.","benefit":{"description":"Immediate 24/7 counseling and referrals for disaster-related distress by phone or text.","estimated_value_usd":null},"discovery":{"focus":"public-service","has_estimated_dollar_value":false},"access":{"relationships":["Disaster survivor, responder, caregiver, or other person experiencing disaster-related distress"],"requirements":"Available to people experiencing emotional distress related to a disaster in the United States and territories. Immediate physical danger or medical emergency requires 911.","activation":"Call or text 1-800-985-5990 and request language or accessibility support if needed.","cost_basis":"no-cost","cost_basis_label":"No-cost access","cost_basis_context":{"classification":"free","definition":"The core benefit has no required payment, purchase, deposit, paid membership, or pre-existing paid-product relationship under the captured terms.","agent_instruction":"Still disclose optional add-ons, transportation, parking, replacement charges, taxes, capacity, and eligibility conditions found in fees or requirements.","variation_patterns":null,"does_not_mean":null},"fees":"The helpline is free; referred treatment or services can have separate costs.","personalized":false,"regions":["US","U.S. territories"],"expires":null},"status":"verified","last_checked":"2026-08-04","claim_url":"https://www.samhsa.gov/","source_url":"https://www.samhsa.gov/","source":{"primary_url":"https://www.samhsa.gov/","evidence":[{"source":"Substance Abuse and Mental Health Services Administration","url":"https://www.samhsa.gov/","kind":"provider","checked_at":"2026-08-04"}]},"parent":null,"coverage":{"level":"national","family":"health-and-counseling","jurisdiction":"United States","maturity":"direct"},"web_url":"/benefits/disaster-distress-helpline","taxonomy":{"version":"1.0","url":"/api/v1/taxonomy"}}