{"id":"dallas-digital-navigators","name":"Dallas Digital Navigators","provider":"City of Dallas Office of Community Care","entitlement_type":"community-program","entitlement_type_label":"Community program","entitlement_type_context":{"definition":"A locally or regionally administered public or nonprofit service program, often with defined geographic and eligibility rules.","domain":"community-services","archetype":"direct-program","agent_instruction":"Check jurisdiction, intake, eligibility, capacity, schedule, and whether the record represents a direct provider or referral route."},"summary":"Dallas Digital Navigators connect residents to internet and computer access, digital-literacy learning, and individual technology help and support.","benefit":{"description":"Free navigation and support for connectivity, devices, computer access, and digital skills.","estimated_value_usd":null},"discovery":{"focus":"public-service","has_estimated_dollar_value":false},"access":{"relationships":["Dallas resident seeking internet, computer, or digital-skills support"],"requirements":"Service locations, appointments, devices, internet offers, language, and partner eligibility vary.","activation":"Use the city or Connected Dallas route to contact a navigator or select a participating resource.","cost_basis":"no-cost","cost_basis_label":"No-cost access","cost_basis_context":{"classification":"free","definition":"The core benefit has no required payment, purchase, deposit, paid membership, or pre-existing paid-product relationship under the captured terms.","agent_instruction":"Still disclose optional add-ons, transportation, parking, replacement charges, taxes, capacity, and eligibility conditions found in fees or requirements.","variation_patterns":null,"does_not_mean":null},"fees":"Navigator help is free; specific devices or connectivity offers may have separate terms.","personalized":false,"regions":["US","Dallas, Texas"],"expires":null},"status":"verified","last_checked":"2026-08-04","claim_url":"https://dallascityhall.com/departments/community-care/digital-equity/Pages/Digital-Navigators.aspx","source_url":"https://dallascityhall.com/departments/community-care/digital-equity/Pages/Digital-Navigators.aspx","source":{"primary_url":"https://dallascityhall.com/departments/community-care/digital-equity/Pages/Digital-Navigators.aspx","evidence":[{"source":"City of Dallas Digital Equity","url":"https://dallascityhall.com/departments/community-care/digital-equity/Pages/Digital-Navigators.aspx","kind":"provider","checked_at":"2026-08-04"},{"source":"Connected Dallas","url":"https://www.connecteddallas.org/","kind":"provider","checked_at":"2026-08-04"}]},"parent":null,"coverage":{"level":"local","family":"digital-inclusion","jurisdiction":"Dallas, Texas","maturity":"direct"},"web_url":"/benefits/dallas-digital-navigators","taxonomy":{"version":"1.0","url":"/api/v1/taxonomy"}}