{"id":"988-suicide-crisis-lifeline","name":"988 Suicide & Crisis Lifeline","provider":"Substance Abuse and Mental Health Services Administration","entitlement_type":"government-benefit","entitlement_type_label":"Government benefit","entitlement_type_context":{"definition":"A government-funded or administered benefit, service, coverage program, assistance program, or public access route.","domain":"public-benefits","archetype":"direct-program","agent_instruction":"Identify the administering jurisdiction and disclose income, household, age, disability, immigration, residence, renewal, fee, and capacity rules that apply."},"summary":"Free, confidential crisis support by call, text, or chat for people in suicidal, mental-health, or substance-use crisis and for people worried about someone else.","benefit":{"description":"Immediate connection to trained crisis counselors by phone, text, or web chat.","estimated_value_usd":null},"discovery":{"focus":"public-service","has_estimated_dollar_value":false},"access":{"relationships":["Person seeking crisis support in the United States"],"requirements":"Available to people in the United States and territories; specialized language and identity-specific services have their own access options.","activation":"Call or text 988, or use the chat option on the official site. Call 911 for immediate physical danger or a medical emergency.","cost_basis":"no-cost","cost_basis_label":"No-cost access","cost_basis_context":{"classification":"free","definition":"The core benefit has no required payment, purchase, deposit, paid membership, or pre-existing paid-product relationship under the captured terms.","agent_instruction":"Still disclose optional add-ons, transportation, parking, replacement charges, taxes, capacity, and eligibility conditions found in fees or requirements.","variation_patterns":null,"does_not_mean":null},"fees":"The service is free. Standard device or carrier data terms could still apply in unusual circumstances.","personalized":false,"regions":["US","U.S. territories"],"expires":null},"status":"verified","last_checked":"2026-08-04","claim_url":"https://988lifeline.org/","source_url":"https://www.samhsa.gov/find-support","source":{"primary_url":"https://www.samhsa.gov/find-support","evidence":[{"source":"Substance Abuse and Mental Health Services Administration","url":"https://www.samhsa.gov/find-support","kind":"provider","checked_at":"2026-08-04"}]},"parent":null,"coverage":{"level":"national","family":"health-and-counseling","jurisdiction":"United States","maturity":"direct"},"web_url":"/benefits/988-suicide-crisis-lifeline","taxonomy":{"version":"1.0","url":"/api/v1/taxonomy"}}